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Easy Links Financial Inc.

To report a claim, follow these 3 general steps


In case of an emergency call 24/7 Emergency Assistance Center as soon as possible. Failure to do that can decrease your insurance benefit.


Report your claim within 30 days by completing a claim form


Send all original bills within 90 days from the day of emergency (don’t forget to make your own copies).

MANULIFE Financial

Claim Assistance for Travellers:

1-888-881-8013 toll free Canada/U.S or 519-945-9246.

Claim Assistance for Visitors:

1-877-878-0142 toll free Canada/U.S or 519-251-5166.

Mail all original documents to:

Manulife Financial Travel Insurance
c/o Active Care Management
P.O. Box 1237 Stn. A
Windsor, ON, N9A 6P8

21st Century Travel Insurance

Claim Assistance for Travellers:

1-866-228-6386 toll free
Canada & USA

Claim Assistance for Visitors:

1-866-228-6386 toll free
Canada & USA.

Mail all original documents to:

21st Century Visitors Claims
c/o Manulife Financial
P.O. Box 4262, Stn. A
Toronto, ON, M5W 5T4
21st Century Visitors to Canada Claim Form

Allianz Golbal Assistance

Claim Assistance:

1-800-869-6747 toll free or 416-340-8809 collect call.

Mail all original documents to:


Claim Assistance:

1-800-663-0399 toll free Canada & USA; 604-278-4108 collect call. 001-800-514-9976 toll free from Mexico; 800-663-00399 toll free worldwide.

Mail all original documents to:

Claims at TuGo
10th Floor, 6081 No. 3 Road
Richmond, BC Canada V6Y 2B2


Claim Assistance:

1-800-387-2538 for Quebec; 1-800-557-3907 for Ontario and Atlantic region.

Destination Travel Group

Claim Assistance for Canadian Travellers:

1-833-886-1068 toll free Canada/U.S or 519-945-1068

Claim Assistance for Visitors to Canada:

1-833-886-1069 toll free Canada/U.S or 519-945-1069

Claim Assistance for International Students:

1-833-886-1070 toll free Canada/U.S or 519-945-1070
For Online Claim Submission visit

Mail all original documents to:

Active Care Management
P.O. Box 1237 Station A
Windsor, ON, N9A 6P8

GMS Group Medical Services

Claim Assistance:

1-800-459-6604 toll free Canada/U.S. or 416-260-4970 collect call.

Mail all original documents to:

Allianz Global Assistance
P.O. Box 277
Waterloo, ON N2J 4A4
GMS Visitors to Canada Claim Form PDF
GMS Travel Insurance Claim Form PDF

Please Note: The information and content of this site is intended for general informational purposes only. It is not intended to constitute insurance, legal, financial, tax or any other professional advice or services. Insurance policy wordings are subject to change at any time, without prior notice. Please, read the disclaimer page for all legal restrictions and terms of use or call us toll free 1-877-838-0020